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Lead Strategist J&J Conversational Interface AOR
Voice and Chat solutions represent a paradigm shift in interface design and user behavior. As the head strategist for Johnson & Johnson's conversational AOR, I created pilot programs, thought leadership content, and consumer facing programs that helped the brand gain vital learnings about consumer preferences and design best practices.
- Project Roles
- Strategist
- Company
- Johnson & Johnson
- Skills
- Brand Strategy, Content Strategy, Design, Usability Testing, User Behavior Research, User Research
- Media
- Products - Digital
- Project Industries
- Health/Pharma
